Frequently Asked Questions

Everything you need to know about your next high-performance ride.

What is the expected shipping time for my order?

Standard shipping typically takes 7-14 business days depending on your location. Once your wheels are dispatched, you will receive a tracking number via email to monitor your delivery.

Do Superteam wheels come with a warranty?

Yes, all our carbon wheelsets are covered by a 2-year limited warranty against manufacturing defects from the date of purchase.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please note that customers are responsible for return shipping costs unless the item arrived damaged.

Are these wheels UCI approved?

Many of our wheel models are UCI approved for professional racing. Please check the specific product description for the UCI logo or certification details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.

Do the wheels come with brake pads and quick releases?

Yes, most of our rim-brake wheelsets include carbon-specific brake pads and quick-release skewers. Disc-brake models typically include the wheels only, as they use thru-axles provided by your bike frame.